Hzyg believes gaming is entertainment — not a livelihood. We want you to play with enjoyment, in control, and with full awareness at all times.
Hzyg offers a range of smart tools designed to keep you safe while you enjoy gaming.
You can set your own maximum daily, weekly, or monthly betting limit. Once set, it takes effect automatically and cannot be easily increased.
Set a daily time limit for your gaming sessions in advance. Once you reach that limit, hzyg will automatically remind you to take a break or end your session.
If you feel you need a break, you can temporarily or permanently close your account for a set period. This is entirely your decision and will be processed without question.
Once you hit your loss limit, play stops automatically. This feature helps protect your savings and your family's financial security.
At regular intervals, hzyg sends you a reminder showing how long you have been playing, how much you have spent in BDT, and whether it is time to take a break.
If you feel like you're losing control of your gaming, our 24/7 support team is always here for you. Referrals to professional counselors are also available if needed.
Responsible Gaming is not just about following rules — it is a mindset. At hzyg, we believe gaming should be purely for entertainment: a space where you make your own decisions, know your own limits, and never let it push aside the things that truly matter — family, work, and health.
Online gaming and betting are a source of fun for many people. For a small number, however, it can gradually become a habit that negatively affects their daily life. hzyg is committed to making sure that never happens, which is why we have built multiple layers of protection.
Responsible gaming on our platform is built on three core principles — Awareness, Control and Support. These three work together to keep you protected.
Please Note: Gaming is entertainment. There are no guaranteed wins, and chasing losses by placing bigger bets is never the right decision.
Hzyg's Responsible Gaming policy is not just a page — it sits at the heart of every decision we make. When designing each feature and crafting each promotion, we ask ourselves: is this genuinely good for our users?
Hzyg puts you in full control of your gaming experience. The tools below can be activated at any time from your account settings:
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreases take effect immediately; increases take effect after 72 hours.
Set a limit on how long you play in one session. Once time is up, the app will automatically log you out.
Set a limit so you cannot continue playing after losing a set amount.
Receive pop-up notifications at set intervals showing how long you have been playing and how much you have spent.
Put your account into cooling-off mode for anywhere between 1 day and 6 weeks.
If you feel you need a complete break, you can permanently close your account. Please note that this action cannot be undone.
How to set it up: Log in to the hzyg app or website → Profile → Responsible Gaming Settings → select your preferred tool. Contact us via live chat for any assistance.
People often do not realise when gaming is becoming a problem. Watch out for the following signs and seek help if they apply to you:
You keep placing larger bets to try to recover losses, driven by the belief that a win is just around the corner.
You want to stop playing but cannot, repeatedly convincing yourself to go 'just one more round'.
Gaming is interfering with your work, studies, or family responsibilities.
You are borrowing money or draining your savings to fund your gaming.
You are lying to or hiding things from family or friends about your gaming.
You feel restless, irritable, or moody when you are not playing.
You need to wager more than before to get the same level of excitement.
If more than two of these signs apply to you Do not wait — contact hzyg support now. Our team will help you in complete confidence.
Ask yourself the questions below. If most of your answers are 'Yes', take a pause and seek support.
Are you spending more time or money on gaming than you intended?
After a loss, do you find yourself thinking that one more bet will turn things around?
Is gaming causing you to spend less time with your family?
Are you under financial strain but still unable to stop playing?
Are you hiding your gaming activity from others?
Have you ever felt you should cut back on gaming but could not?
Are you playing late at night or skipping work to gamble?
Reach Out for Help: If you answered 'Yes' to 3 or more of the above questions, please activate self-exclusion from your account settings or contact our support team directly.
Hzyg only allows registration for users aged 18 and above. Every account is verified through KYC checks.
Our system automatically detects unusual gaming patterns and reaches out to users directly when needed.
Hzyg never runs ads that target minors or exploit vulnerable individuals. Our promotional content always carries a responsible messaging approach.
Our support team members receive regular training in responsible gaming so they can assist users with sensitivity and care.
All self-exclusion and support requests are handled with complete confidentiality. Your information is never shared with any third party.
Hzyg strictly enforces an 18+ policy. Minors are not permitted on our platform under any circumstances. If an underage account is identified, we close it immediately.
Our advice to parents is to use parental control software on your devices and to regularly monitor your child's internet activity.
A note for parents: If you suspect your child is using hzyg, contact us immediately. We will act quickly and keep your identity completely confidential.
Stay protected with our Responsible Gaming tools. Register today and enjoy a controlled, healthy gaming experience.
18+ Only | Secure Platform | Responsible Gaming is Our Priority