Hzyg Terms and Conditions — What You Need to Know Before You Play

01 General Terms & Conditions

Hzyg (https://hzyg.win) is an online gaming and Sports Betting platform operating for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between hzyg and its members. By accessing our website or mobile app, you agree to be bound by these terms.

Hzyg's Terms and Conditions may be updated from time to time. For any changes, we will notify members in advance via registered email or a site notification. Continued use of the site after any update will be considered your acceptance of the revised terms.

If you have any difficulty reading or understanding these terms, please reach out to our 24/7 support team — they are always ready to help in English. hzyg believes that a clear agreement benefits both parties.

02 Account Register

To join hzyg, you must create a valid account. You are required to provide accurate and complete information at the time of registration. Accounts created with false information may be closed at any time and any balance may be forfeited.

• Only one account is permitted per person.
• Creating multiple accounts from the same device, IP address, or payment method is prohibited.
• It is your responsibility to keep your username and password strictly confidential.
• Use a strong password to keep your account secure and never share it with anyone.
• If you suspect unauthorized access to your account, contact our support team immediately.

Hzyg may request a national ID, passport, or payment-related documents at any time for account verification purposes. Withdrawals may be held until the KYC (Know Your Customer) process is completed.

03 Eligibility & Age Requirement

You must be at least 18 years of age to use hzyg's services. We strongly discourage minors from engaging in any gaming or betting activity. We may request relevant documents at any time to verify your age.

• Users must be at least 18 years of age.
• Online gaming must be legal in the country or region where you reside.
• Accounts belonging to users in restricted regions will be closed immediately.
• Individuals who are unable to make sound decisions due to mental or physical impairment are advised not to use this platform.

04 Payments & Withdrawals

Hzyg supports Bangladesh's most popular payment methods — bKash, Nagad, and Rocket. All transactions are processed in BDT and secured with SSL encryption.

• The minimum deposit amount is BDT 300 and the maximum single deposit is BDT 50,000.
• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 5–15 minutes.
• Completing KYC verification is mandatory before any withdrawal can be processed.
• The payment method and account must be registered under the same person's name.
• Hzyg may place a hold on payments for suspicious transactions until verification is complete.

Withdrawing from your bonus balance requires meeting the associated wagering requirements. Bonus funds cannot be withdrawn directly — a specified amount must be wagered first. See the bonus section below for full details.

05 Bonuses & Promotions

Hzyg offers a variety of bonuses and promotional offers for its members. Each bonus comes with its own terms and conditions that must be followed. We strongly recommend reading the relevant terms carefully before claiming any bonus.

• Welcome Bonus: A special bonus on the first deposit is available for new members. This offer can only be claimed once.
• Wagering Requirement: Bonus amounts generally require a wagering of 10x to 30x before withdrawal.
• Bonus Validity: Every bonus has a set expiry period. Once expired, the bonus will be automatically cancelled.
• Referral Bonus: To earn a referral bonus, the referred person must complete their first deposit.
• Cashback: Weekly or monthly cashback offers may be subject to conditions on specific games or betting amounts.

Any attempt to claim bonuses through multiple accounts, VPN usage, or any other fraudulent means will result in account closure and cancellation of all bonuses. hzyg reserves the right to cancel or modify any bonus offer.

06 Game & Betting Rules

All games and Sports Betting available on hzyg are operated through licensed third-party providers. Game outcomes are determined by a Random Number Generator (RNG), which is independently tested and certified for fairness.

• Each game has its own set of rules, which are available within the game itself.
• Bets placed on Sports Betting cannot be cancelled once confirmed.
• Hzyg is not liable for disconnections during live games; however, your game history is stored on our servers.
• Any winnings resulting from the exploitation of bugs or glitches in the game software will be considered void.
• The maximum bet limit per event is set by hzyg and is subject to change.

For Sports Betting, if a match is abandoned or postponed, your stake will be refunded. However, if the match resumes within the specified timeframe and a result is determined, the original bet will stand.

07 Responsible Gaming

Hzyg believes gaming is a form of entertainment — not a solution to financial problems. We encourage all our members to play responsibly. If you feel that gaming is having a negative impact on your life, please seek help immediately.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Bet Limit: You can set a maximum bet amount within a defined time period.
• Self-Exclusion: You can exclude yourself from the site, either temporarily or permanently.
• Cooling-Off Period: You can temporarily suspend your account for anywhere between 24 hours and 30 days.
• Reality Check: You have the option to set reminders that notify you how long you've been playing at regular intervals.

08 Privacy & Data Protection

Protecting your personal data is one of hzyg's top priorities. The information we collect is used solely for service delivery, identity verification, and improving your experience. For more details, please refer to our Privacy Policy Read.

• Your personal information is never sold to third parties.
• All data is secured through SSL/TLS encryption.
• You may request to view, correct, or delete your personal data at any time.
• Our Privacy Policy contains full details on our use of cookies and tracking technologies.

09 Prohibited Activities

The following activities are strictly prohibited on the hzyg platform. Any violation will result in immediate account closure and may lead to legal action.

• Operating multiple accounts or registering an account under another person's identity.
• Using any strategy or software to abuse the bonus system.
• Attempting to compromise the platform's security, such as through hacking or DDoS attacks.
• Using hzyg for money laundering or any form of illegal financial transactions.
• Using any bot or automation software to manipulate game outcomes.
• Harassing, intimidating, or engaging in inappropriate behavior toward other members.
• Attempting to access the platform from a restricted region using a VPN or proxy.

10 Account Closure & Suspension

You may voluntarily close your account at any time by contacting our support team. We recommend withdrawing any remaining balance before proceeding with account closure.

Hzyg reserves the right to suspend or permanently close an account without prior notice in the following cases:

• Violation of these Terms and Conditions.
• If evidence of fraud or any fraudulent activity is found.
• Providing false information during KYC verification.
• If an account has been inactive for an extended period (more than 12 months).
• As directed by a court or regulatory authority.

11 Limitation of Liability

Hzyg strives to keep its services as uninterrupted and reliable as possible. However, hzyg will not be held liable in the following circumstances:

• If a third-party service (payment gateway, game provider) fails.
• Service disruptions caused by natural disasters, cyberattacks, or government-imposed restrictions.
• If a game is interrupted due to an issue with your internet connection or device.
• If you suffer any loss as a result of sharing your own login credentials with another person.

Hzyg's total liability shall not exceed the amount of funds held in your account under any circumstances. hzyg will not be liable for any indirect, incidental, or consequential losses.

12 Changes to Terms & Contact

Hzyg reserves the right to modify, update, or cancel these Terms and Conditions at any time. For any significant changes, we will notify members at least 7 days in advance via their registered email or a site notification.

Continued use of the site after any changes takes effect will be considered acceptance of the updated terms. For any questions or concerns regarding these terms and conditions, please contact our support team.

These Terms and Conditions have been prepared in accordance with applicable laws and will be interpreted under the laws of Bangladesh. The courts of Bangladesh shall have jurisdiction over any disputes arising hereunder.